You already know that your IT manager and IT team are valuable assets to your business. As your internal experts they understand the needs of your business better than anyone. But is your business and your bottom line getting the greatest value from your IT experts?
USE SKILLS WHERE THEY ARE NEEDED MOST
The time and skills of IT teams are often tied up fixing day-to-day IT problems. This means your IT resources are not free to work on projects that help your business operation and profitability. And when your IT experts are not readily available to work on projects, other teams in your business are likely to bypass IT when they need an IT solution.
When your IT team is not weighed down by support issues, they can drive innovation that improve your business. Managed IT support services that Intellect IT provides Burra Foods has empowered IT to become a strategic advisor. IT recently helped deliver a world-class dry powder processing plant for the business, that saves millions of litres of milk by minimising production downtime.
INCREASE EFFICIENCY AND PERFORMANCE
The Clean Energy Council dramatically improved their IT performance and efficiency with Intellect IT. Each month we measure the ‘IT Service Level Score’ for Clean Energy Council, including up-time, system performance and security, network reliability and staff satisfaction. In six months their score moved from 59 per cent, to 97 per cent, which was reflected in the increased performance of their infrastructure.