A good managed service providers (MSP) can help any size business to control its IT equipment and infrastructure. But a great MSP can be a lifesaver for any business owner or executive.
The well-respected industry group CompTIA published in 2015 that over 70% of small and midsize businesses frequently used a third-party IT company during a 12-month period. And it’s this popularity that highlights just how useful MSPs can be for any SMB.
Let’s look more closely at the Top 5:
1. Leveraging Experts.
It’s rare that an SMB has a dedicated IT staff member, or team. That job is usually forced upon someone who might know a little bit more about computers than the average person. It’s up to them to juggle their regular role alongside their IT obligations. This makes it tough for them to perform either role well. But a business that outsources its I.T. work to an MSP will never have to rely on a non-IT skilled employee making decisions about its infrastructure. Nor doing so on their own.
Businesses who do have full-time IT employees often struggle to keep them up to date, trained, or aware of changes in cutting-edge technology. These staff handle routine day-to-day maintenance tasks, but lack the skills in areas that require more complexity. By engaging an MSP to partner with its IT team, these firms can leverage expert knowledge and guidance. Their staff will also benefit by utilise an MSP’s advanced level of quality, experienced support.
Budgets in business are always tight. Investing in the most cost-effective ways possible is always a high priority. Many people in business believe that what they might spend on an MSP, could be better used elsewhere. But in the long term, that’s rarely true. I.T. is an ever-changing field of complex technologies that, if not implemented or maintained well, will cost any business dearly.
MSPs are highly experienced at tackling operational pain points, and increasing IT productivity. That in turn increases business efficiency and lowers IT running costs.
MSP’s regularly offer security products that will protect a business against potential security disasters. If your business experienced a data breach, or was attacked by hackers or scammers, how much money would it stand to lose?
MSP’s can offer several tiers of solution at affordable price points. Planning your IT budgets in advance can be done with confidence and ease, and no hidden fees or charges.
3. Proactive & Preventive.
Most people, when they think of an MSP, often think they offer ‘break-fix’ services. If there’s a problem, they fix it. That approach is reactive, not proactive. And it doesn’t help a business to see a potential failure is looming, and how to prevent it. MSPs can offer monitoring and reporting on just about any of your IT assets. This helps a business discover what’s coming close to breaking, and fixing it before it does.
An MSP can assist with, and plan for, any software or firmware updates. This future-proofs your systems, keeping them running smoothly and securely. Your computers will remain operational for longer periods of time, and you’ll avoid any unplanned or unnecessary downtime.
4. IT Problems, Fixed Fast
Downtime for any business, is expensive. If your IT person is off sick, or on holidays, that downtime can become even more expensive. The longer the downtime, the more money your business is losing. MSPs offer a quick way for your business to access an experienced IT professional, when you really need it. It’s like having your own reliable expert on-call to address any issues, right when they occur.
5. Size & Scale
Businesses that have already engaged an MSP know how familiar they are with your IT assets. They know what products are compatible with your existing infrastructure, and would improve your systems. Size isn’t always everything, but the ability to scale up, is. An MSP helps you understand your future IT requirements so you can grow your business in a reliable way.
Contact us for examples of how managed IT services can save you time, money and help you sleep better at night.