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 Asterisk has features that let your business run more effectively and with fewer hassles. And it does all of this for a fraction of the cost of the PBX dinosaurs of the past.
Asterisk gives you real-time connectivity on both PSTN (public Switched Telephone Network) and VoIP networks. Asterisk is much more than a standard PBX. With Asterisk in your network, you can do telephony in new ways.
- Connecting employees working from home to the office PBX over broadband connections. Enabling remote users to have calls directly transferred to them as if they were working from their office.
- Connecting offices in various states over VoIP, Internet or a private IP network
- Giving all employees voicemail, integrated with the Web and their E-mail. Allowing users to retrieve their voicemail messages from a web interface or have them directly delivered to their e-mail.
- Building interactive voice applications, that connect to your ordering system or other in-house applications
- Giving access to the company PBX for business travellers, directly from the laptop computers using a soft phone application connecting from airport or hotel wireless hotspots
- Free calls between interstate and International offices.
- ...and much more
Asterisk includes many features only found in top-of-the-line unified messaging systems, like
- The ability to interface with normal telephone lines, and VoIP connections
- Music-on-hold for customers waiting in queues, supporting streamed media as well as MP3 music
- Call queues where call agents jointly handle answering incoming calls and monitor the queue
- Text-to-speech system integration
- Call data record (CDR) generation for integration with billing systems
- Asterisk offers practically any feature that you would require from a PBX. Eliminating the need to purchase expensive hardware upgrades for your proprietary key telephone system every time you want to upgrade your system.
- No need to purchase additional line cards each tine you want to add more handsets. Just simply purchase a new handset and plug it into your network.
Asterisk Features
Asterisk-based telephony solutions offer a rich and flexible feature set. Asterisk offers both classical PBX functionality and advanced features, and interoperates with traditional standards-based telephony systems and Voice over IP systems. Asterisk offers the features one would expect of a large proprietary key telephone system such as Voicemail, Conference Bridging, Call Queuing, and Interactive Voice Response (IVR) menus systems .
Call Features
- Call Detail Records
- Call Forward
- Call Monitoring
- Call Parking
- Call Queuing
- Call Recording
- Call Transfer
- Blind Transfer
- Supervised Transfer
- Call Waiting
- Caller ID
- Caller ID Blocking
- Conference Bridging
- Database Integration
- Distinctive Ring
- Do Not Disturb
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- Fax Transmit and Receive (3rd Party Package)
- Interactive Voice Response (IVR)
- Music On Hold
- Music On Transfer
- Overhead Paging
- Remote Call Pickup
- Remote Office Support
- Roaming Extensions
- Route by Caller ID
- SMS Messaging
- TAPI - Dialling from Windows applications
- Text-to-Speech
- VoIP Gateways
- Voicemail
- Visual Indicator for Message Waiting
- Voicemail to email
- Web Voicemail Interface
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This all adds up to a PBX that’s better, saving you time and money to focus on more important things, like running your business.
The following diagram illustrates a typical Voice over IP network, including head office, remote office and/or remote staff member.
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